About Us bioquip is the trading division of biota; specialising in the sale of survey and mitigation equipment for naturalists and ecologists. All the equipment we stock has been tried and tested during the course of mitigation or survey projects conducted by biota.
bioquip are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at .
Our Contact details:
The Old Barn – Moseley Hall Farm
international calls +441565658420
Email: [email protected]
VAT Number: 748 7350 000
Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on “Order” and you will be asked for a few details that we need to be able to satisfy the order.
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Visa, Mastercard and Switch. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
We are able to accept purchase orders from conservation organisations, educational institutes, local authorities and major companies. Carriage on invoice orders will be charged at cost.
Shipping And Handling Goods are despatched by next day courier as standard – we do not charge extra for next day delivery. Please call to confirm overseas carriage charges.
Delivery Schedule Goods in stock will be delivered to you right away. We will normally send your order to you in 2 business days. In some instances, were your required order is out of stock, delivery may take 21 days
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero .
Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.
Reaching Us If you need to reach us, please email us on [email protected], alternatively, you can call on 08717340111 (International +44 08717340111) or fax us on 08717340555 or write to us at The Old Barn – Moseley Hall Farm Chelford Road Knutsford Cheshire WA16 8RB United Kingdom
Returns Policy Please report any damage in transit within 3 days of receipt and any fault as soon as possible. Arrangements will then be made for replacement of faulty goods